Delivery & Returns Policy

Our Delivery and Returns Policy

Delivery of your orders

We offer free delivery on all UK orders with a cart value greater than £20, below this threshold we charge a small fee calculated during checkout.

Once we receive your order, we aim to pick, pack and post it within 24hrs (on a working day).  

We send out all our parcels using Royal Mail 1st Class (no tracking), and goods should arrive 1-2 business days from your receipt of an automated email confirming shipment.         

Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay via email using the details given when placing the order.

We are unable to change your delivery address once an order has been dispatched.

Please allow an extra working day for deliveries over UK Bank Holidays.

If you have any queries regarding an order placed with us please get in touch via our Contact Us Form.

Click and Collect

We do not currently offer any Click and Collect service unfortunately, and continue to operate solely online and through postal orders currently. 

Return of Faulty or Unwanted Goods

We hope you love your purchases from us, however should you need to make a return, we have some guidelines as per the information below.

We are happy to refund products returned to us in their original condition within 14 days of purchase, items returned after this will NOT be accepted.

We do NOT cover return postage costs for unwanted items, it is therefore your responsibility to pay for a suitable return postage, ensuring this will arrive within the 14 days.

We advise using a tracked and signed service and keeping your proof of postage/tracking until you have received your refund.

You will be given a refund via the original payment method providing the item(s) meets our returns policy and this will be processed within 7days.

Please note this will not include the cost of the original postage. Please contact us in advance of sending any items for return, and we will provide you with a returns address and further instructions.

Returns Policy

We are unable to accept returns of the following:

Tarnished or dirty stickers.

Stickers which have already been peeled off of the backing paper.

Torn stickers. All our stickers are Quality Controlled upon picking and postage and should always arrive intact to your door. Please take care when peeling and applying stickers - due to their nature, they can be delicate and susceptible to splitting or tearing if handled without care. We cannot be held responsible for damage incurred during the peeling and application process.

Stickers showing significant signs of wear - the item may be out of shape or marked.


If an item turns out to be faulty, customers have up to 30 days after receiving the order to obtain a full refund.

For any faulty items, we require photographic evidence clearly showing the fault. Please contact us via the Contact Us Form, and we shall provide a means for you to transfer images to us for this purpose. 

The returned item will be inspected and if the item is deemed faulty, we are happy to cover the cost of the postage for the return up to the cost of £4.

​Please contact us via our Contact Us Form to make us aware of the problem before returning the item. We aim to contact you and resolve the matter promptly and we apologise for any inconvenience caused.